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FAQs
Whether you’re curious about our treatments, looking for the perfect package, or just want tips to make the most of your spa day, we’ve gathered the answers to the questions we hear most often. From booking details to what to expect during your visit, we’re here to make your experience as relaxing and enjoyable as possible.
Can I mix and match treatments during one visit?
Absolutely! Many of our guests like to combine a few treatments for a full day of relaxation. Just let us know what you’re interested in when booking, and we’ll help you create a session that works perfectly for you.
How early should I arrive for my appointment?
We recommend arriving about 10–15 minutes before your scheduled time. This gives you a moment to settle in, fill out any necessary forms, and start your experience feeling calm and relaxed.
Are your treatments suitable for beginners or first-timers?
Definitely! All our services are tailored to suit every level of experience. Our therapists guide you through each step and make sure you feel comfortable and confident throughout your visit.
Do you have options for special occasions or groups?
Yes, we love creating memorable experiences! Whether it’s a bridal prep day, a couples retreat, or a small group pampering session, we offer packages and custom options to make your visit extra special.
Do you offer services for men?
Absolutely! We welcome clients of all genders and offer a full range of treatments tailored specifically for men, including facials, grooming services, massages, and skincare consultations. Our experienced therapists understand the unique needs of men’s skin and provide a comfortable, professional environment where everyone can relax and rejuvenate.
Where are you located and is parking available?
We’re conveniently located at 4 Pacem Street, Bassonia, Johannesburg South, 2061. We offer ample secure parking on-site for all our clients, making your visit stress-free and accessible. Feel free to contact us if you need directions or have any questions about finding us.
